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How eachway Handles Your Personal Information

Your account data stays yours — we collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep access secure.

PayPal & Venmo payment data protectedAccount security via encrypted sessionsYour right to access or delete dataNo data sold to third partiesUS-based account support available
eachway How eachway Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security is built into account operations, not bolted on after the fact. Session encryption, access controls, and payment-channel protections work together so your information stays contained to the people and systems that actually need it. Here is how each layer works in practice.

Cookies and Session Tracking We use session cookies to keep you signed in and analytics cookies to understand how pages load on your device. You can adjust cookie preferences in your browser settings at any time without losing account access.
Payment Data Handling PayPal, Venmo, and Play+ transactions are processed through encrypted payment channels. We store only the reference data needed for dispute resolution — full card or wallet credentials are never written to our servers.
Data Retention Timeline Account records are retained for the period required by applicable financial and identity-verification rules. Once that window closes and your account is closed, we delete or anonymize the data that no longer needs to be held.
Your Access and Correction Rights Where state law permits, you can request a full copy of the data we hold on your account, ask us to correct anything inaccurate, or request deletion of records we are no longer obligated to keep.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to remove information no longer required, our support team handles all privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through the help form on the contact page. We aim to acknowledge every privacy request within two business days and resolve straightforward data-access requests promptly after identity is confirmed.

Team online

Live Chat

Open the chat icon inside your account dashboard to connect with a support agent who can raise a formal privacy request on your behalf.

Email Support

Send your privacy request, including your registered email address and the specific data action you need, to our support address listed on the contact page.

Help Form

Use the contact form on our help page to submit a written privacy inquiry. Include your account username so we can locate your records without delay.

Common Questions About Your Privacy at eachway

These are the questions we hear most often from account holders about how their data is used, stored, and protected. If your question is not listed here, our support team can respond via live chat or email.

We collect your name, email, date of birth, and the payment details you provide — such as your PayPal address or Play+ card reference — along with device and browser data used to secure your login sessions.

We do not sell your data. We share information only with payment processors like PayPal and Venmo, identity-verification services, and any authority legally required to receive it under applicable state law.

Retention periods follow financial and identity-verification regulations. Once those obligations expire and your account is closed, we delete or anonymize the records we are no longer required to hold.

Yes. Where local law permits, submit a data-access request through live chat or our support email with your registered account details. We will confirm your identity and respond within the timeframe required.

Contact support via live chat or the help form on our contact page. Include your account username and the specific correction or deletion you need. We handle straightforward requests promptly after identity is confirmed.

Transactions are processed through encrypted payment channels. We store only the reference data needed for dispute resolution — full wallet credentials and card numbers are never saved to our servers.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.